ErgoRise reserves the right to make changes to this agreement. In this agreement, Customer means a company or individual who has purchased one of the services provided by ErgoRise.
ErgoRise is not responsible for any problems caused by third parties that affect the site. However, ErgoRise must try to fix the problems if requested by the customer. ErgoRise may charge for the time spent fixing the problem at the existing consulting hourly rate.
If a serious programming error is detected in an ErgoRise product within 14 days of its sale and this error significantly affects the final quality of the product, ErgoRise must strive to correct the error as soon as possible without additional costs to the customer. If the error cannot be corrected within 7 days of ErgoRise being informed of the error, the customer has the right to cancel the contract and receive a refund.
ErgoRise is not responsible for the technical functionality of the web hosting services, but will do everything possible to resolve problems in cooperation with Louhi Networks Oy if problems occur.
The customer does not have rights to the source codes of ErgoRise products. They may not be copied or distributed. However, the customer has rights to all image files that ErgoRise has created for the customer's website.
The Customer may not disclose the usernames and passwords provided to him/her, which are related to ErgoRise's services, to a third party without permission. Only ErgoRise may grant permission to disclose these passwords to a third party.
Once the agreement is made, the customer agrees to receive the update through ErgoRise. Updates to the site may only be made by ErgoRise, unless otherwise agreed. Prices for updates are determined by service.
ErgoRise cannot invoice the customer for updates that the customer has not requested or that have not been separately agreed upon with the customer. The need for updates and the materials are the responsibility of the person or persons designated by the customer who have the right to agree on the updates.
ErgoRise is obliged to perform the updates as soon as possible from the time the necessary update material has been received from the customer.
ErgoRise keeps track of the time spent on updates and notifies the customer of the time spent in writing as an attachment to the invoice.
The agreement shall expire if one of the parties so wishes. The other party must be notified of the termination of the agreement at least 14 days before its expiration.
The validity of the web hotel agreement begins on the day ErgoRise hands over the Service's user account information to the customer or otherwise notifies the opening of the Service. The agreement is valid for 12-month periods, unless otherwise agreed. If the customer does not wish to continue the agreement, he must terminate the service at least one (1) month before the start of the next agreement period. If the customer does not terminate the agreement, the agreement will be renewed after the end of the period for a period equal to the agreement period.
After the contract expires, the customer has no rights to keep the pages themselves, due to the source code being transferred to a third party. The pages must therefore be removed from the server used by the customer, unless otherwise agreed. The customer has the right to all text and image material that has been made for their website.
If ErgoRise close down the operations and the agreement expires as a result, the customer has the right to keep their website in its entirety, including the source code.
If ErgoRise close down the operations, ErgoRise will handle the maintenance of web hosting services and customer billing to Louhi Net Oy, which will not affect the operation of the web hosting service.
